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Newsroom : International Customer Pulse Poll : 2002 Engine Emissions ![]() Your top three concerns - reliability, fuel economy and purchase price - are our concerns, too. That's why we've taken some important steps to make sure our customers are confident in International trucks with EPA-compliant engines. In response to the concerns raised in our monthly International Customer Pulse Poll, we'd like to share some detail on those steps. First, we know the cost of fuel is one of your biggest operating expenses, and one that has been going up lately to $1.75 per gallon. And we know that the new engines mean we're looking at a three- to five-percent loss in fuel economy. So what's our alternative? Well, fuel economy can be improved by properly spec'ing transmissions and axles, making sure the engine is installed correctly and has the right air-flow and cooling systems, and designing trucks to reduce rolling resistance wherever possible. To counter the increased heat generated by 2002-compliant engines, our trucks feature cooling systems that perform 50 percent better and last 50 percent longer. We also have streamlined our trucks and lowered the drag caused by wind resistance. In total, the International 8000 and 9000i Series trucks deliver a 5-percent improvement in fuel economy versus older models, and up to 14 percent over trucks without similar features. Already, International customers are realizing that the new engine technology is absolutely reliable. At our Ride & Drive event in Phoenix a few weeks ago, more than 250 customers drove International on- and off-highway trucks and tractors with 2002-compliant engines. The positive feedback was unanimous; certainly a departure from the hesitancy and uncertainty the industry has endured for the past year. Scientific testing has delivered the same positive results. For example, Cummins has logged more than 6 million miles of road testing in all conditions, and more than 115,000 hours of lab testing on their 2002 engines. Production numbers to date show that even as the volume of 2002 engines shipped goes up, the number of engines needing repair is only a fraction. This shows that the engines are performing as expected, without any falloff in reliability or durability. Finally, while new engine technology means an immediate price hike, we
can deliver savings in other areas. For example, recruiting and training
a new driver can cost between $2,500 and $5,000, so retention is crucial
when it comes to saving money. To help you retain your best, the 9000i
features new upscale cabs and a redesigned chassis to deliver outstanding
ride and handling characteristics.
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